PHOENIX – Fifty nine percent of respondents to a recent University of Phoenix College of Health Professions survey say they have used online health resources as a substitute for primary health care. “The health care industry is shifting to a patient-centered model that harnesses technology to both open communication channels and create a platform for patient engagement,” said Doris Savron, executive dean for the College of Health Professions at University of Phoenix, in a statement. “Given this shift, it is crucial that patients not only have access to these technologies, but also view them as important resources for improving their health and overall care experience.” The survey found that one-quarter of Americans who have access to health technology use resources like e-prescription filing services (26%), online health records (25%) and online appointment booking services (15%). A national sample of 2,201 registered U.S. voters completed the online survey, conducted by Morning Consult on behalf of University of Phoenix College of Health Professions in August.
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