BOSTON – Orbita and team members from Brigham and Women’s Hospital Digital Innovation Hub are collaborating to explore and advance the use of voice-enabled and conversational artificial intelligence solutions in health care. The teams are developing digital health care applications that leverage voice assistants, chatbots and other conversational user interfaces to improve patient engagement, remote care, clinical efficiency and business processes. “Voice and chatbot interfaces have the potential to reshape health care delivery,” said Dr. Adam Landman, chief information officer at Brigham and Women’s Hospital, in a statement. “We’re seeing strong interest in voice among our internal researchers and innovators who work continuously to champion new uses of technology to improve care delivery.” Orbita will provide its cloud-based Voice platform to enable Brigham to explore, prototype and test the feasibility of voice and chatbot capabilities across a range of inpatient, outpatient and in-home use cases.
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