PALO ALTO, Calif. – HealthTap is celebrating reaching 7 billion queries on its health platform by releasing an update that combines machine learning with a doctor’s wisdom and compassion to improve the patient care experience.HealthTap’s augmented intelligence presence, known as Dr. AI, uses an app to engage patients to learn more about their symptoms and directs them to the most useful next step of care to resolve their problem. Augmented intelligence is not intended to replace a doctor’s expertise or presence, but rather assist patients and doctors to achieve better health outcomes faster and with less effort, said Geoff Rutledge, chief medical officer at HealthTap, in a statement.“It’s amazing to consider that what might once have required 7 billion doctor visits can now be achieved digitally thanks to the power of augmented intelligence,” he said. “We’re drawing on the shared expertise of 140,000 doctors to deliver meaningful insights, but we also understand how important it is to connect directly with a doctor when the time is right. By rewiring the health care experience to be as useful and convenient as your favorite consumer apps, everybody wins.”The platform includes great accuracy, interactions that feel more human and a consumer-friendly interface.
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