SAN FRANCISCO – Patient-provider communications company Luma Health has launched bot-enabled Care Pathway Messaging. Care Pathway Messaging is an addition to Luma Health’s cloud-based patient conversation platform that is used by health care providers to initiate care and guide patients to a healthier life through engaging and directed communications. “Many patients need help with their health care—a slight nudge, a timely message, or a tap on the shoulder can be all the patient needs to be on the right track where their health is concerned,” said Aditya Bansod, co-founder and chief technology officer at Luma Health, in a statement. “We built Luma Health to help patients and doctors connect in a way that wasn’t possible before advances in modern technology. Care Pathway Messaging is the next step in our vision to improve patient health by connecting them with the right provider at the right time and with the right message.” The two-way capabilities of Care Pathway Messaging allow providers to send customized automated text messages to guide patients before or after a procedure, or for other health care concerns.
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