THE NETHERLANDS – There is no difference in quality between telehealth and in-person doctor-patient interactions, according to a study published recently in the Journal of Medical Internet Research. “Doctors and patients were equally satisfied with both types of consultation medium, and no differences were found in the manner in which participants perceived communicative behavior during these consultations,” the study’s authors wrote. As web-based patient-provider contact increases, researchers aimed to study how the quality of these interactions differs from those that are face-to-face. A total of 48 doctor-patient consultations on pelvic organ prolapse were simulated, both in a face-to-face and in a video setting. “The findings suggest that worries about a negative impact of web-based video consultation on the quality of patient-provider consultations seem unwarranted as they offer the same interaction quality and satisfaction level as regular face-to-face consultations,” the researchers concluded.
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