SINGAPORE – More than half of Singapore consumers want self-directed healthcare driven by digital technologies, according to a recent report from Accenture. Consumers surveyed said they would rather have a virtual visit with a physician if it would enable them to be seen sooner, and also said they trust themselves to take charge of their own health. Compared to consumers surveyed in Australia and Japan, those in Singapore were most excited about innovations like health coaches and virtual assistants. Consumers said they are prepared to complete procedures using devices at home to monitor their health, and said they would be prepared to pay for such devices themselves, provided they were linked to the right mix of benefits. “By implementing digital technologies more broadly, the health industry will be able to augment human labor, personalize care and free up time for clinicians to focus on where they’re needed most,” said Julian Sham, M.D., who leads Accenture’s health practice in Singapore.
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