SUNNYVALE, Calif. – Startup Memora Health has developed an artificial intelligence health coach, Felix, to support patients when they return home from the hospital. “A smartphone app that tracks your medication adherence and vital signs over time is hardly the coaching needed to make meaningful lifestyle changes,” said Nisarg Patel, CEO of Memora Health, in a recent blog post. “Patients need someone they can talk to, that can answer their questions, that can work with them day by day, one step at a time. Felix’s features an AI engine that allows a personalization and a conversational interface to simplify the patient user experience. Patients can use the SMS interface on any cell phone to talk to Felix to receive information and care support, ask questions about their treatment, mention challenges they’re facing, and report symptoms and side effects. The platform’s analytics engine identifies potentially dangerous symptoms from patient responses and can alert the patient, caregivers and clinicians in the event of an emergency. Felix is active 24/7 and immediately responds to patient questions and concerns to help them feel cared for at anytime, anywhere, and gets smarter as he talks to and learns from more patients. “Through our new platform, patients receive handcrafted chronic illness support and coaching, proactive medication and appointment reminders, treatment and drug information, and personalized follow-up questions to track patient-reported health outcomes, all personalized to their condition and treatments via text message,” said Patel.
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