VANCOUVER, British Columbia & LONDON – Remote monitoring provider TELUS Health is partnering with digital health technology provider Babylon to provide virtual health care technology and solutions to doctors and patients in Canada. The service will complement existing health care services across the country for people in rural areas or living with mobility issues; those who are unable to access non-emergency health care on evenings, weekends or holidays; and for the 5 million Canadians who do not have a family physician. “At TELUS Health, we leverage the power of technology to deliver better health outcomes, empowering Canadians with the right tools, information and support they need to live healthier and happier lives,” said Juggy Sihota, vice president of TELUS Health, in a statement. “Our partnership with Babylon, through a globally leading virtual care solution, will enable consumers to get access to health care anywhere and anytime they need it. Together, we are not only helping to improve the options Canadians have for accessing healthcare, but also providing them with a digital tool that makes communicating with healthcare professionals more efficient.” The companies will also establish an advisory council of medical professionals to provide guidance into the rollout of this innovative service, and ministries of health across the country will also be engaged for their input. Babylon’s virtual care technology will be made available to Canadians through an artificial intelligence-powered version of a mobile app developed specifically for Canada. The app will include a chat-style symptom checker that patients can use to better understand their symptoms or health care concerns or to engage their health care provider through a video consultation. “TELUS’ consumer-centric approach coupled with its success in creating a more connected health care ecosystem through the use of innovative digital health technology solutions makes them the perfect partner for Babylon as we begin to serve this great country,” said Dr. Ali Parsa, founder and CEO of Babylon, in a statement. The TELUS-Babylon service in Canada will be made available in English at launch with French to follow in 2019.
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