LONDON – Arthritis Research UK and IBM have introduced a Watson-powered “virtual personal assistant” to provide information and advice to people living with arthritis.
“We’re confident that this new virtual assistant will help more people push back the ways arthritis limits their lives,” said Liam O’Toole, Arthritis Researh UK CEO, in a statement.
The charity has teamed up with IBM to ensure people seeking help will have access to personalized information from the Arthritis Research UK website, delivered in a form that feels like a natural conversation.
There are currently 300 people with arthritis testing the service and providing feedback to Arthritis Research UK prior to its public launch on the charity’s website later this year.
The digital personal assistant was developed over five months using Arthritis Research UK’s research-based knowledge and expertise, as well as advice from health care professionals, people with arthritis and IBM Watson’s cognitive computing experts.
“Arthritis Research UK’s use of Watson APIs is a model for organizations thinking about how they might integrate cognitive computing into their services to positively impact the lives of people living with a serious health condition,” said Cameron Brooks, IBM European Director for Watson in the Public Sector, in a statement.