RICHFIELD, Minn. – Electronics giant Best Buy is entering the senior home monitoring market with a system of sensors and smart devices that integrate with Amazon Alexa and are aimed at helping people age in place more comfortably.
Currently being tested in the Minneapolis and Denver, Colo., areas, the Assured Living program is designed to learn the senior’s activity and sleep patterns, then send alerts to caregivers when patterns change. The retailer has added the program to its in-store lineup and sees it as a natural extension of its business plan.
“A key priority of Best Buy’s growth strategy is to explore services and solutions that solve real customer needs and help us deepen customer relationships,” said Matthew Smith, external communications specialist for Best Buy.
The Assured Living program costs $389 for a base package of equipment that includes bed and chair sensors, motion sensors, doorbell cameras, smart locks and thermostats that all connect with a senior’s smart phone. Data from the devices is sent to a dashboard and automatic notifications can be set up to alert caregivers. The system can also send medication and other reminders. After the initial purchase, there is a monthly fee of $29. The equipment is installed by Best Buy’s Geek Squad, who then train the senior and caregivers.
Smith said the company is introducing the Assured Living program at a time when many adults are facing decisions about healthy aging.
“The opportunity for this program is supported by our employees and customers who are experiencing the challenges that come with caring for aging parents, along with the growing population of seniors and the need for alternative aging-in-place solutions,” he said.
Best Buy will evaluate feedback from the Minneapolis and Denver markets as they consider expanding the program to other areas in the future.