DUBLIN and BOSTON – Medtronic Care Management Services and American Well are partnering to provide a comprehensive telehealth solution to patients with complex, chronic and co-morbid conditions.
The companies are collaborating to enable patient access to American Well’s telemedicine services on MCMS’ video-enabled platforms and to allow bi-directional data flow between the two.
“Providing care to complex, chronic, co-morbid populations requires access to, and coordination between, multiple clinical specialties,” said Sheri Dodd, vice president and general manager of Medtronic Care Management Services, in a statement. “Our work together will help clinicians gain a more complete view of a patient’s health status when making care decisions and will help ensure access to information from telemedicine interactions is available to the broader care team while the patient remains in their own home.”
The telehealth solution will provide information from MCMS’ remote patient monitoring to clinicians performing consultations using American Well’s telemedicine capabilities and enable information from these telemedicine visits to be included in MCMS’ clinical management software. The partnership is designed to provide greater patient access to their care team, while improving clinician access to the critical information needed when making care decisions – especially as they evaluate opportunities for early intervention.
MCMS and American Well’s strategic partnership brings key components of telehealth services together, with the goal of reducing the cost of care and improving patient outcomes for this unique population, Dodd said.
“This will help clinicians more effectively manage patients while providing patients with flexible access to expert care when they most need it,” said Ido Schoenberg, CEO of American Well, in a statement. “These new capabilities will serve clients of both Medtronic Care Management Services and American Well, enhancing the capabilities available to health plans, major health systems and other customers pursuing more efficient care of complex patients.”