Connected health care: Who’s going to pay, and who should control data?
NEW ORLEANS – A discussion at the Home Health Technology Summit this week examined the merging of connected homes and connected health. Christopher Baskin, president and CEO of monitoring company American Two Way, and John Bojanowski, president of Honeywell Lifecare Solutions, discussed the role of telehealth and remote monitoring in speeding up that transition.
Christopher Baskin: What challenges has Honeywell found in the telehealth space?
John Bojanowski: One of the biggest challenges we’ve had to face is figuring out who pays for it. Good or bad, that’s the way we have to look at it. It’s something we have to figure out because we believe health in the home is the next advent—that’s the direction we’ll be going. Another challenge we have to consider is how we scale beyond the senior/home-bound elderly population and broaden our market.
Baskin: How do you deal with the lack of reimbursement for remote monitoring?
Bojanowski: For home health agencies, the margins are razor-thin. They can’t afford to pay for many of these monitoring devices. We’ll need to dramatically reduce the cost of devices that go into a home because we can’t count on reimbursement.
Baskin: What aspects of telehealth will make monitoring centers continue to be relevant?
Bojanowski: Data is too complex and it’s too hard to standardize data to make self-monitoring possible. It takes a clinical professional to look at the data and come up with actionable insights.
Baskin: What is a monitoring center’s role in solving some of the challenges with telehealth?
Bojanowski: When you start looking at the consumerism of health care, technology is the easy part of it—the challenges are around the data. Our job is to look at the problems that need to be solved and see how we can use technology to solve them so people can take a more active role in their health at home.