‘There simply won’t be any distinction between telehealth and health care’
HACKENSACK, N.J. – 2018 is the year that telehealth becomes accepted as a standard in health care, Vidyo predicts in a recent survey.
“One of the surprises of this survey was seeing the potential to apply telehealth across all stages of the health care continuum,” said Elana Anderson, chief marketing officer at Vidyo, a provider of telehealth video conferencing solutions. “There is significant opportunity for telehealth.”
Vidyo surveyed more than 300 clinical and IT professionals with decision-making authority over telehealth investments and practices. Questions focused on the use, and planned use, of telehealth technologies by health care delivery organizations (HDOs).
The survey found that telehealth has hit the mainstream, Anderson said.
“Most HDOs have made it a top investment priority and they are allocating significant budget resources to telehealth,” she said.
More than three-quarters of respondents said they are using telehealth solutions or plan to use them in the near future, and it is one of their top four investment priorities. Two-thirds of respondents are spending 20% or more of their total technology budget on telehealth solutions.
Anderson said that for a health care delivery organization to invest in a telehealth solution, it has to have a strong return on investment.
“This will convince health care chief financial officers that telehealth is good for both patients and the organization’s bottom line,” she said.
The survey showed that 58% of respondents reported increased provider satisfaction from telehealth. More than half said telehealth improved their organization’s efficiency or timeliness of care delivery and 47% reported an increased cost savings.
Respondents reported that their patients find telehealth easy to use and like the flexibility and availability.
“In 2018 there simply won’t be any distinction between telehealth and health care in the minds of health care delivery organizations or their patients,” Anderson said. “Ten years ago this wouldn’t have been possible, but today’s technology can help deliver a quality interaction for the provider and the patient.”