WASHINGTON – The print and digital publication Federal Health IT has recognized several innovative health information technology programs within the Department of Veterans Affairs, including a video telehealth program and a mobile app that provides text messaging capabilities.
“When you think of life-changing innovations, you don’t always think of VA first, but you should,” said David Shulkin, VA Secretary, in a statement. “VA researchers and scientists are working behind the scenes to make life better for the nation’s veterans, knowing that the impact of their work is far-reaching.”
The following innovations were among those recognized:
- Video Connect: A Veterans Health Administration video telehealth program that virtually connects caregivers and patients.
- Annie: A mobile app that provides SMS text messaging capability, allowing patients to receive appointment reminders and messages from the patient’s local VA Medical Center, as well as health-monitoring prompts.
- VA Mobile’s Veteran Appointment Request App: VA is currently rolling out the VAR, which allows veterans to self-schedule primary-care appointments and request assistance in booking primary care and mental health appointments at VA facilities.
- Health Hub: Aimed at boosting the health and well-being of veterans, this portal consolidates all VA programs and includes guides to programs that may complement veterans’ care or help them better manage chronic illnesses.
- Emerging Health Technology Advancement Center: A lab environment used to conduct investigations of emerging health technologies or trends that are expected to mature within the next five years.
- Innovators Network, Veterans Affairs Center for Innovation: The VA Innovators Network provides a mechanism for employees to see and solve interoperability problems at the facility level.
- Continuous Readiness in Information Security Program: Focuses on maintaining a strong cybersecurity posture across all of VA, including protecting more than 50,000 medical devices connected to VA networks via the Internet of Things at more than 1,400 locations.
- Enterprise Veterans Operations: A customer relationship management system that allows care providers to create a 360-degree view of a veteran, integrating information from nine systems in real time.
- VistA Intake: Leverages software solutions created by developers outside VA’s Office of Information & Technology.
- Veterans Benefits Management System: A multi-year technology solutions project to transition the Veterans Benefits Administration from a paper-intensive claims processing environment to a paperless-based one.