SAN DIEGO – GreatCall has inked a five-year deal with insurer Senior Whole Health of Massachusetts, a Magellan company, to provide in-home remote monitoring for high-risk seniors through its Lively Home monitoring system.
“Our mission is to enrich seniors’ lives with the help of technology,” said Bryan Adams, chief commercial officer at GreatCall, which was purchased by Best Buy earlier this year, in a statement. “We believe this partnership will give (Magellan’s) team the most effective tools to support their commitment to provide preventive care whenever possible and enhance the quality of life for all participants.”
Lively Home uses passive sensors to measure daily activities like eating, sleeping and movement. It gathers information to identify patterns, then uses GreatCall’s predictive analytics to highlight any anomalies that could indicate a change in a member’s health. GreatCall’s Care Team is trained to monitor behavior data, identify trends and work with Senior Whole Health experts to intervene when needed.
Eligible members of Senior Whole Health who participate in the program will have GreatCall’s Lively Home monitoring system installed in their home, enabling Senior Whole Health to provide proactive care, support senior independence and increase member satisfaction.
As part of the agreement, GreatCall will offer users Lively Mobile, a Personal Emergency Response System (PERS), which features a “5Star Urgent Response” button, allowing members to get help immediately when needed.
“The Lively Home program aligns deeply with our mission to use innovative technology that can help members live independently as long as possible,” said Scott Latimer, chief medical officer of Senior Whole Health, in a statement. “The senior population is rapidly growing, as does their desire to age in place. This program helps us manage care, deliver services and reduce unnecessary hospitalizations.”