WATERTOWN, N.Y. – Jefferson County Public Health Service is partnering with technology provider Netsmart to improve communications between area home health and long-term care providers and the state’s Regional Health Information Organization.
“This new technology provides a perfect way to obtain important patient information without providers having to call or fax and then wait for the information,” said Ginger Hall, director of public health for Jefferson County, in a statement. “It’s the most standardized, secure and efficient way for patient data to be shared.”
Netsmart provides electronic health records (EHRs), health information exchange, data analytics, and mobile clinical and consumer engagement solutions for behavioral health, social services and post-acute communities.
Tracking an individual through the care continuum via integrated technology that seamlessly shares relevant information with the care team is a vital component in effectively and efficiently treating the whole person, said Hall. Netsmart technology provides a platform for Jefferson County, home health and long-term care providers to securely share health information with other community providers through HealtheConnections to ensure smooth transitions between care settings.
“We have a team that provides amazing care to our communities, but it’s a unique challenge to provide high-quality care for someone when you only have half of the information,” said Hall.
The first phase of integrating Netsmart into JCPHS’s home health operations includes creating a seamless workflow to send patient information from the point of care to HealtheConnections. This creates a longitudinal view for an individual’s history so care providers can have full access to the entire picture of care history.
“We’re excited to work alongside Jefferson County to provide the right tools so clinicians and other care providers in the county can have a complete view to be able to treat individuals in the community with a truly holistic approach,” said AJ Peterson, vice president and general manager of Netsmart, in a statement.