FOND DU LAC, Wis. – Agnesian HealthCare offers a robust home care program through one of its hospitals—and technology makes it all happen.
“Technology drives our entire operation,” said Nancy Birschbach, vice president and CIO at Agnesian HealthCare, which was named recently to Hospitals & Health Networks’ 2017 list of Most Wired Hospitals and Health Systems.
Agnesian’s St. Agnes Home Care incorporates home telemonitoring, connected devices, mobile apps, a patient portal and text messaging to provide care at home for patients with chronic and long-term health problems, illness and injury, transplants, surgery and a host of other conditions.
“Our use of technology has been outstanding when it comes to patient outcomes,” said Birschbach. “We can leverage the data we collect to get a 360-degree view of a patient and understand how they are using our services. Then we can drill down into population health.”
Analytics has become the top priority for the health system in 2017. Agnesian’s technology team is deep in discussions about patient-generated data and where they want to go with it. They’re figuring out what information physicians need to see and how they want to see it, as well as how to make the information available to patients on the portals.
“We are pulling in data from all over, so we have literally a sea of data points,” Birschbach said.
Agnesian HealthCare, which is comprised of several hospitals, labs and clinics serving thousands of patients each year, devotes a significant portion of its budget to technology and is determined to stay on the leading edge of implementing the latest technology.
“We started our technology journey back in 2004 and being named to the Most Wired list means we are showing we have leveraged our investment in technology and wisely positioned ourselves as a leader in our market,” she said.