NEWTON, Mass. – Newton-Wellesley Hospital has partnered with Twine Health for a program that virtually connects cardiac patients with a health coach to help them modify lifestyle behaviors to stay out of the hospital.
Based on its success, the hospital plans to expand it to other departments in the coming months.
“The platform is a behavior modificiation tool,” said Daniel Destin, prevention manager and health coach for Newton-Wellesley’s cardiovascular program. “It’s good for changing their habits, which will help them in the long run.”
The Twine app tracks the patient’s behaviors and allows two-way messaging. The coach has access to a dashboard so they can see how the patient is trending. The app helps boost adherence because the patient has to indicate on the app whether or not they’ve completed an activity or action on their plan, Destin said.
Cardiac physicians usually suggest their patients lose weight or exercise more, but they often don’t have the time to follow up to make sure the patient is adhering to their care plan. Destin sits down with patients in the office and together they download and use the Twine platform on their smartphone to create a health plan with goals that could help them stay out of the hospital.
“We work hand in hand with patients,” he said.
The hospital deployed the program about a year ago and has used it with about 150 patients. It has seen significant improvements in the areas of weight loss and patient engagement.
Twine Health’s platform supports health coaching across a full spectrum of care, from prevention to disease management for cardiac conditions, diabetes, hypertension and others. It allows one coach to manage more than one patient, which makes the program efficient.