BOSTON – Partners HealthCare has collaborated with Teladoc to launch the new Partners HealthCare On Demand telehealth program for urgent care visits.
“This will be a big part of our care delivery strategy and we expect usage to increase in the future,” said Dr. Joseph Kvedar, president of connected health at Partners HealthCare, in a statement. “This is an important step toward fully integrated care delivery, and we’re pleased to be working with Teladoc Health as we continue to improve the experience for our patients and providers alike, making health care more accessible, personal and efficient.”
Partners HealthCare On Demand will first be exclusively offered to commercial members of the system’s health plan, Neighborhood Health Plan, which will become AllWays Health Partners on Jan. 1, 2019. Patients will be connected to providers through a secure video visit accessed through the web or a mobile device.
The Partners telehealth initiative is being managed by Partners Connected Health, in collaboration with Partners Community Physicians Organization and Neighborhood Health Plan. Partners Connected Health is leveraging digital health technologies to deliver quality patient care outside of traditional medical settings, including programs for medication adherence, care coordination, chronic disease management, prevention and wellness, said Dr. Tony Dodek, chief medical officer of Neighborhood Health Plan, in a statement.
“This is the kind of integrated payer-provider approach to health care envisioned in the affiliation between Partners and Neighborhood Health Plan, and it’s part of our broader collaboration to improve health outcomes and avoid more costly care down the road by providing the right care, at the right time, and in the right place,” he said.