PLAINSBORO, N.J. – Princeton HealthCare System is seeing an increase in patient engagement and a reduction in the length of in-hospital stays as a result of implementing the Johnson & Johnson Health Partner platform a year ago.
“It’s really allowed us to round out the continuum of care,” said James Demetraides, vice president of operations at Princeton HealthCare System, which provides central New Jersey residents with hospital care through University Medical Center of Princeton, as well as home, hospice, ambulatory and other care.
The Health Partner connected digital platform consists of a website, mobile app and care portal to help patients prepare physically, mentally and emotionally for surgery. It connects the patient with their health care team for real-time interaction, and provides personalized patient care that adapts to the users changing needs and behaviors.
The platform focuses on improving a patient’s ability to stick with their care plan by addressing the underlying behaviors that might prevent them from doing so, while also providing tools and support to keep patients motivated and engaged throughout the surgical experience.
“We’re seeing that patients are engaged more fruitfully right from the start,” Demetraides said.
As a pilot site for the Health Partner platform, Princeton HealthCare has seen: an increase in patient satisfaction; a reduction in the average patient hospital stay to an average of two days from five; and about 80% of patients being discharged to home care instead of post-acute care.
Demetraides believes that health care will increasingly be pushed outside of acute-care settings and that technology like the Health Partner platform makes for a successful transition.
“This kind of surgery preparation will be done in ambulatory settings and in the community in the future,” he said. “We’re getting a jump start on that now.”