WESTBURY, N.Y. – Telehealth is nothing new to Northwell Health, but a recent partnership with Health Recovery Solutions, a provider of technology to home health agencies and medical centers, is taking the program to a new level for patients of its Northwell Home Care Network.
“We’ve been doing telehealth for years, but this is brand-new, cutting-edge technology,” said Diane Asquino, director of patient services for Northwell Health.
NHCN’s home care patients are being provided with Bluetooth-enabled tablets to transmit vital signs and participate in videoconferencing with health care professionals. Previously, the provider relied on desktop computers for the telemonitoring program.
Asquino said the tablets are increasing patient access to care, and are enabling real-time coordination and communication.
“This amazing technology is enabling us to decrease readmissions and increase patient engagement,” said Asquino. “We’re committed to enhancing our patients’ experience and positive health outcomes.”
Asquino said the tablets are a smart investment for NHCN, which serves more than 28,000 patients and conducts more than 360,000 visits each year. They will provide long-term savings in the form of fewer readmissions and they will get patients involved in managing their own health. There is no additional charge to patients for the tablets.
Asquino said the tablet’s blood pressure and digital weight monitors, pulse oximeter, stethoscope and moveable video camera allow patients to keep an eye on their symptoms and receive medical assistance when then need it.
“If there’s an issue, they don’t have to wait to schedule an appointment to be seen,” said Asquino. “They can receive care right then and there, in real real-time.”
Asquino said using the tablets allows portability and ease of use for both caregivers and patients.
“Our patients are finding the tablets really easy to use and they love them,” said Asquino. “It’s amazing to watch a 100-year-old patient engage in her own health care through this technology.”