WILMINGTON, N.C. – WellCare Home Health has joined forces with Health Recovery Systems to provide a telehealth remote monitoring program to its patients in 43 North Carolina counties. WellCare will use HRS’ new Clinician Connect and Caregiver Connect mobile apps to combine monitoring capabilities, alerts, education and activities for patients. Nurses in the field, as well as the patient’s family members, can receive high-risk alerts from tablets that monitor and engage patients. Nurses and family members will be able to conduct video calls, make phone calls or send text messages directly to the patient’s tablet, which is provided at no cost to WellCare patients who are on Medicare home care and who have chronic illnesses such as heart failure, COPD and hypertension. “Having access to real-time data will allow our specialized nurses to proactively provide care interventions using best practice protocols to avoid hospitalizations and improve quality,” said Wanda Coley, WellCare COO.
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