MOUNTAIN VIEW, Calif. – HealthLoop, provider of a patient engagement platform, is partnering with health analytics platform provider Sherbit. The partnership combines HealthLoop’s automated care plans and check-ins with Sherbit’s insight into patient activities and behaviors, giving health care organizations the ability to follow up with patients through more than 150 care plans, while being able to get real-time feedback on their patient’s condition. “We are excited to provide solutions that move us closer to an accountable, value-based healthcare model,” said Todd Johnson, CEO of HealthLoop, in a statement. “Increased access to actionable, patient-generated health data further supports our vision for personalized healthcare.” Sherbit integrates with more than 100 connected health devices, allowing HealthLoop to further personalize their care plans and provide real-time guidance. Physicians will be able to deliver timely, condition-specific guidance and reminders, while providing educational materials to help keep patients on track and detect impending clinical concerns. “In working with HealthLoop, we can bring increased visibility and guidance to care teams, while further engaging patients in their care,” said Alex Senemar, CEO of Sherbit, in a statement.
SAN FRANCISCO – Catalia Health, a patient care management company that provides an artificial intelligence-powered patient engagement platform, has raised $4 million pre-Series A funding to expand into new disease states and grow the company. Catalia Health’s platform combines AI, psychology and medical best practices to people with chronic illnesses through its personal health care robot, Mabu. “This additional funding is a great proof point for the platform we’ve developed and will help us more rapidly expand the number of patients who can benefit from interactions with Mabu,” said Cory Kidd, CEO and founder of Catalia Health, in a statement. The robot completes daily check-ins using tailored conversations with patients to help them manage care routines, overcome the challenges of isolating illnesses and provide insight to health care professionals about patient health, progress and adherence to treatment. The company has also appointed Charles Wu as director of product management. Catalia Health will begin a patient roll out in its first three disease states early 2018.
PLAINSBORO, N.J. – Princeton HealthCare System is seeing an increase in patient engagement and a reduction in the length of in-hospital stays as a result of implementing the Johnson & Johnson Health Partner platform a year ago.
“It’s really allowed us to round out the continuum of care,” said James Demetraides, vice president of operations at Princeton HealthCare System, which provides central New Jersey residents with hospital care through University Medical Center of Princeton, as well as home, hospice, ambulatory and other care.
The Health Partner connected digital platform consists of a website, mobile app and care portal to help patients prepare physically, mentally and emotionally for surgery. It connects the patient with their health care team for real-time interaction, and provides personalized patient care that adapts to the users changing needs and behaviors.
The platform focuses on improving a patient’s ability to stick with their care plan by addressing the underlying behaviors that might prevent them from doing so, while also providing tools and support to keep patients motivated and engaged throughout the surgical experience.
“We’re seeing that patients are engaged more fruitfully right from the start,” Demetraides said.
As a pilot site for the Health Partner platform, Princeton HealthCare has seen: an increase in patient satisfaction; a reduction in the average patient hospital stay to an average of two days from five; and about 80% of patients being discharged to home care instead of post-acute care.
Demetraides believes that health care will increasingly be pushed outside of acute-care settings and that technology like the Health Partner platform makes for a successful transition.
“This kind of surgery preparation will be done in ambulatory settings and in the community in the future,” he said. “We’re getting a jump start on that now.”
RALEIGH, N.C. – TeleHealth Services, a provider of interactive patient engagement solutions, has launched an interactive patient engagement platform driven by artificial intelligence.
iCare Navigator uses empathetic “virtual health coach” avatars designed to connect with patients in new ways, improve health, change behaviors and, ultimately, reduce readmissions and health care costs.
Patient engagement and education is integrated with electronic medical records and other clinical systems to follow the patient through the entire continuum of care, from pre-admittance to post-acute and at home during recovery. The cloud-based services model, delivered through patient televisions, bedside tablets and mobile devices, also allows for affordability and scalability of the platform.
“The inability to truly connect with the patient is why no company in our industry has fully penetrated the patient engagement market,” said Richard Bootes, vice president of product development for TeleHealth Services, said in a statement. “Our goal in developing iCare Navigator was to create the first interactive patient care system that uses a combination of empathy, personal motivation, game theory, family involvement and artificial intelligence to help patients be more receptive to changing their health behavior.”
TeleHealth Services is working closely with several hospitals that are implementing pilot programs using the new technology to measure how patients are better motivated and engaged to participate in their health and wellness. This includes higher activation during their hospital stay and better engagement with families to support patients when they return home.
The design concept for iCare Navigator was influenced by evidence-based patient engagement research over the past decade led by Dr. Brian W. Jack, chairman of the Department of Family Medicine, Boston University School of Medicine. Jack is a strategic clinical advisor to TeleHealth Services.
“iCare Navigator combines next-generation patient engagement technology with behavior modification practices to uniquely deliver improved outcomes to hospitals and enhance patient lives,” said Dan Nathan, president, TeleHealth Services.
LOS ANGELES – SONIFI Health will begin offering its patient engagement solutions to members of the Australia-based Victorian Healthcare Association, which provides advocacy, thought leadership and assistance with policy reform on behalf of public hospitals, community health services and aged care providers. “This is our first foray into Australia to assist associations in helping their member healthcare providers to better serve patients, and we look forward to watching the success it brings to the Victorian health community at large,” said Bob Sullivan, general manager at SONIFI Health, in a statement. SONOFI’s technologies provide patients with access to educational content about their specific condition via multiple platforms, and a web-based portal allows patients and families to stay engaged during and post-discharge. The system integrates with electronic health records and clinical tools.
CHICAGO – Emmi, a provider of interactive patient engagement technology, has launched a suite of solutions for the post-acute market. “To help reduce avoidable readmissions, patients need a digestible form of education that supplements their interactions with busy staff during post-discharge follow-up,” said Melissa Purvis, an Emmi advisor, in a statement. The solutions include a customizable selection of interactive, multimedia programs and interactive voice response calls that provide patients and their caregivers with resources and educational information to support their transition from the hospital setting to a post-acute care facility, and eventually successful discharge to the community. The technology allows care teams to prescribe treatments programs, track patient progress and engage family caregivers.
BOSTON – Mobile patient engagement software provider Wellframe has raised $25 million to expand the scope of its care management business. “The learnings and success we’ve achieved with our partners has informed a broader, bolder vision to transform care management and set a new standard for how health care organizations provide support to patients outside of the clinical setting,” said Jacob Sattelmair, CEO of Wellframe, in a statement. Wellframe works with health care providers and insurers to offer customized care plans that include a mobile app for patients, two-way messaging and a clinician dashboard. Carl Byers, executive partner at F-Prime Capital, one of the investors, will join the Wellframe board of directors. “There’s an untapped market opportunity here, as most health care organizations strive to realize the full potential of care management,” he said.
DURHAM, N.C. – Data connectivity provider Validic is powering a Microsoft project designed to gain a better understanding of patient engagement data.
“If patients have the ability to understand the implications of the decisions they are making regarding their health, they may see improved outcomes,” said Ashley Rae Needham, director of corporate initiatives at Validic.
Validic’s data connectivity platform will enable as many as 400 clinical and consumer devices to connect to Microsoft’s HealthVault Insights project, where the data from these devices will be combined with the patient’s electronic health record data, to be analyzed by machine learning capabilities. Based on the results, the patient will receive trends and correlations to help them improve the management of their general wellness and certain chronic conditions.
Clinicians will also be able to remotely view the patient’s adherence and engagement with their care plan to track progress and monitor outcomes.
While patients will begin to understand their own health data, providers will gain context around a patient’s lifestyle, activities and health data.
The project is still in its early stages and Microsoft is working on the details of getting people involved. A start date isn’t confirmed yet, but Needham said the companies began talking about working together on the project two years ago.
Microsoft was using Apple Health and Google Fit for its HealthVault Insights project, but began partnership talks with Validic because the connectivity provider allows for a greater number of devices to be connected.
“Validic provides a core data channel for HealthVault Insights—enabling device data connectivity to hundreds of devices,” said Heather Jordan Cartwright, general manager of artificial intelligence and research at Microsoft, in a statement when the partnership was announced.
“Microsoft and Validic share a commitment to improving care delivery and patient outcomes through technology innovation and integration,” said Needham. “This project will help us define what data is most impactful—empowering the patient to better self-manage their health.”
SAN FRANCISCO – Patient care management company Catalia Health has raised $2.5 million in funding to advance its artificial intelligence-powered patient engagement platform.
Catalia Health’s patient engagement platform pairs with the company’s intelligent personalized health care companion, Mabu, an AI-enabled robot that combines the efficacy of conversations tailored to individual patients with the cost efficiency of scalable technology. The interactions between patient and robot enable the collection and analysis of data critical to providing the highest level of care, said Dr. Cory Kidd, CEO and founder of Catalia Health, in a statement. “This investment enables us to hit two major milestones: roll out Mabu to our first patients; and obtain significant data that will show the benefits of our platform to patients and customers,” he said.
Impact of patient engagement platform is ‘incredible’ says one provider
HOBOKEN, N.J. – Health Recovery Solutions has been racking up collaborations with home health agencies to use its patient engagement platform that monitors high-risk patients at home and reduces readmissions.
“Telehealth was the smartest move we made,” said Jarrett Bauer, CEO of HRS. “We have more than 50 providers on our system right now.”
Valley Home Care of Paramus, N.J., and the Visiting Nurse Association of Manchester and Southern New Hampshire both recently signed on with HRS, and the Kenosha VNA became the first in Wisconsin to provide a patient engagement and remote monitoring platform when it announced its collaboration with the company last month.
HRS provides patients with disease-specific tablets, customized with their medications, reminders and educational content. The tablets are also integrated with wireless devices, monitored by not only clinicians, but also family members, who have access to an accompanying Caregiver Connect mobile app.
Carla Braverman, vice president of home and community services at the VNA of Manchester and Southern New Hampshire, said using the HRS platform has added a deeper dimension to the care they give their patients.
“The ability for our hospice team to enhance the support for patients, caregivers and families using the video visit feature is incredible,” she said.
That enhanced support means fewer readmissions, said Bauer, who notes that the top reasons for return trips to the hospital include non-adherence, poor diet, lack of caregiver support and health literacy issues. With the average cost of a readmission about $15,000 and the cost of the HRS platform about $3 per day for high-risk patients, that speaks volumes.
“Patient engagement solves those problems,” Bauer said. “Most telehealth is just about the nurse doing the work, but the patients have to be honest with themselves and do their own work, too—this is about getting people to be compliant with their behaviors.”
HRS plans to move into the area of population health in the coming year, Bauer said.
“We hope this becomes a bigger part of the conversation going forward,” he said. “The science of engagement is just the beginning.”