OVERLAND PARK, Kan. – American Well has partnered with electronic health records solutions provider Netsmart to connect their networks, creating a virtually connected health care community that will enable collaboration across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.
This technology partnership is designed to create a comprehensive network of providers to bring health care directly to the consumer with the potential to improve health outcomes and lower costs by empowering providers to deliver care in the lowest acuity setting possible.
“We have been working hard with our clients to identify the right opportunities to continue to leverage the open and interoperable network we have built together,” said Mike Valentine, CEO of Netsmart, in a statement. “With that goal in mind, this partnership with American Well represents our continued commitment to not only ensure our clients across the communities we serve are able to quickly deploy rapidly evolving capabilities, such as telehealth, which will be required to thrive as a provider into the future via our open network framework.”
Valentine said the company recently joined other organizations in pledging to adhere to principles on interoperability, such as establishing an open network, as defined by the Office of the National Coordinator for Health Information Technology (ONC).
“The largest barrier in today’s care model is the gap between health systems and the various providers in the community; this partnership is a major advancement in creating a bridge between these two worlds,” Valentine said. “We are committed to continued collaboration with other stakeholders in the industry to highlight best practices in interoperability and facilitate inclusion and participation across health care.”
The companies will continue to add capabilities for their respective clients that will include creating the ability to share provider capacity across both regional and national markets to ensure the right care is always available at the right time, both scheduled and on-demand, across all specialties.
“We are excited about the possibility of adding Netsmart’s vast and qualified provider network to our growing American Well Exchange,” said Ido Schoenbert, CEO of American Well, in a statement. “We see huge opportunities to grow the exponential power of the network by combining Netsmart’s unparalleled access to behavioral health and post-acute institutions with our growing network of 1000-plus acute hospitals and associated providers across multiple medical specialties.”