PALO ALTO, Calif. – HealthTap has launced a personal Artificial Intelligence-powered “physician” that helps route users to doctor-recommended insights and care.
Doctor A.I. incorporates both context and clinical expertise of doctors who have helped triage millions of patients worldwide through HealthTap’s Global Health Practice, where users can connect with top doctors through video, voice and text on any mobile device or personal computer.
“Over the past six years, we’ve collected data from tens of thousands of the leading U.S. doctors who’ve collectively triaged millions of patients throughout their careers,” said Dr. Geoff Rutledge, Ph.D., HealthTap’s chief medical officer, in a statement. “We’ve used this data as a training set to prepare Dr. A.I. for helping triage patients at scale.”
Just like a human physician, Dr. A.I. converses with the user to understand their current complaints or concerns and uses the user’s health profile to compute the probable cause of their symptoms. Dr. A.I. can immediately route a patient toward a variety of solutions that doctors previously suggested to people like them in similar situations.
Treatment pathways can range from suggesting the patient read relevant doctor insights and content, to connecting the patient with a doctor for a live virtual consult, to scheduling an in-person office visit with the right specialist, all the way to directing the patient to more urgent care, based on the patient’s symptoms and characteristics.
“Years of diligent, collaborative work of some of the brightest doctors, engineers and data scientists, combined with groundbreaking work of some of the best user experience and visual designers on the planet, have brought to life a first-of-its-kind, smart and compassionate Dr. A.I.,” said Ron Gutman, HealthTap founder and CEO, in a statement.