MADISON, Wis. – Quartz Health Solutions has found that plan members who were offered Kiio’s digital program to treat low-back pain experienced a 100% decrease in emergency department and urgent care visits.
Additionally, it found that Kiio participants, compared to a non-participant group, experienced: a 78% decrease in filled opioid prescriptions; 3.5 times fewer MRIs; 1.8 times fewer spinal injections; and a 55% reduction in low-back-pain-related medical spend.
“Back pain has consistently ranked in our top three for both claims prevalence and cost,” said Elaine Rosenblatt, director of quality and care management at Quartz Health Solutions, in a statement. “Kiio provided an innovative approach that helps our members live healthier lives, take fewer medications and avoid unnecessary medical services.”
Given the positive results, Quartz Health Solutions is moving forward with a full rollout of the Kiio program, Rosenblatt said.
More than 85% of participants said the program helped them to better manage their pain. They reported that they used the program more regularly because of its easy 24/7 access, interactive digital coaching and the accountability tools that kept them on track.
“Forward thinking health plans and employers are seeking new consumer-centric approaches for chronic health issues,” said David Grandin, founder and CEO of Kiio, in a statement. “Kiio helps people get back to enjoying their lives.”
Quartz Health Solutions is also working with its provider partners to integrate the program into primary care to achieve more extensive reach and benefits for its members.
“The program aligns with our strategic initiatives to achieve wellness, optimal member experience and opioid reduction, and is a new tool for our provider partners,” said Rosenblatt. “We’re extremely excited by the potential to have a broader impact.”