BOSTON – With $25 million in new funding, mobile-enabled care management provider Wellframe is looking to expand its scope of offerings.
While Wellframe began with a mobile platform for care management and patient engagement, the recent funding will allow the company to explore new technology opportunities and expand its footprint, says Jacob Sattelmair, CEO and president of Wellframe.
“We’ll be looking for tech-enabled transformation collaborations to help our partners re-think their service models and non-clinical resources, focusing on more data-driven outcomes and using that for continuous improvement,” he said.
Wellframe’s platform connects a mobile app for patients with a care management dashboard for clinicians. The platform is fully customizable and built to treat comorbidities and new diagnoses.
Wellframe partners with health plans and at-risk providers to better leverage their care management resources for greater impact by taking a tech-enabled, data driven, patient-centric approach. Engaging with patients has traditionally been telephone-heavy, leading to high costs and high numbers of staff, said Sattelmair.
“The problem is that many people don’t have a land line, don’t pick up the phone, or find a telephone call inconvenient or disruptive to their day,” he said. “We now have a growing number of adults who prefer to engage through mobile technology.”
Sattelmair said that while the company’s success is attracting the attention of more plans, Wellframe will also look to partner with home health agencies who use those plans.
Sattelmair said the company has work to do to change the perspective of care management from a necessary evil to a strategic investment—and a chance to connect better with patients in need.
“We’re trying to enable more diverse channels of communication to really understand how these patients are doing and informing the home health care visits,” he said.