SAN FRANCISCO – Consumer health Software as a Service company Welltok has announced an expanded partnership with IBM Watson Health for managing population health through Welltok’s CaféWell Health Optimization Platform for health managers.
“With this collaboration, we can create a data-driven, personalized and engaging experience for individuals that connects them seamlessly to the broader digital health ecosystem,” said Jeff Margolis, Welltok chairman and CEO, in a statement.
Welltok’s CaféWell Health Optimization Platform will provide health managers with the ability to extend beyond care management and drive additional value by creating a holistic, seamless consumer experience. The platform organizes an individual’s available health resources and benefits, such as stress, nutrition and diabetes management programs, and rewards them for healthy behaviors.
Adding IBM Watson Health’s broad capability footprint will create a flexible solution that encompasses all aspects of health—from episodic clinical care to maintaining optimal health—and supports value-based care across the payer, employer and provider markets.
The two companies began working together in 2015 on the Watson-powered version of the Welltok platform for IBM employees.
With the expanded partnership, Welltok and IBM will continue to build on their existing relationship, which has included: co-development of the first IBM Watson-powered consumer health app, CaféWell Concierge, and the recent introduction of a Virtual Benefits Agent, which leverages cognitive computing technology to answer benefit questions and guide consumers to cost-effective resources.
“Welltok has created an incredibly robust health engagement solution aiming to deliver a Personal Health Itinerary for each and every user,” said Zaher El-Assi, IBM Watson Health vice president Go-to-Market Transformation, in a statement. “We look forward to helping them provide population health managers with a powerful solution which systematically communicates and engages with consumers throughout their healthcare journey.”