HOBOKEN, N.J. – Telehealth platform provider Health Recovery Solutions recently recognized six nurses as leaders in using the technology to care for patients in their homes.
“Using telehealth is really a skill,” said Jarrett Bauer, CEO of Health Recovery Solutions, a provider of a remote monitoring platform focused on changing patient behavior to reduce readmissions and improve clinical outcomes.
“This program helps us recognize the telehealth superusers.”
The 2018 Telehealth Honors recipients are: Anne Carle of Cornerstone VNA in Rochester, N.H.; Beth Reed and Lisa Hogan of Frederick Memorial Hospital in Frederick, Md.; Creed Rollins and Mandy Phillips of Ohio Living Home Health in Columbus, Ohio; and Shawn Murphy of the Henry Ford Health System in Detroit.
Hogan, who has been using telehealth in her work for about five years, said that since Frederick Memorial Hospital began using the HRS platform a year ago, the health system has seen its telehealth program triple from 32 patients to more than 100.
“Telehealth really enhances the patient experience,” she said. “It’s easier to figure out what they really need and they love it—they feel more connected.”
Hogan said she uses telehealth technology to streamline the care she provides and help her homebound patients connect with their doctors. She thinks that more education will help overcome the persistent challenge of physicians who resist using telehealth.
“Physician buy-in is still a challenge—a lot of them don’t see the benefit and they sometimes disregard the data,” Hogan said. “We’re reaching out to them and showing that technology is enhancing the care patients are receiving.”
Bauer said that while some of the award recipients work for agencies or health systems that are HRS customers, the Telehealth Honors program is open to any individual successfully using telehealth in home-based care settings. He said the program aims to recognize those care providers who have found ways to leverage cutting-edge technology to improve patient outcomes.
“These are people who recognized there was more they could do and took the time to learn a new technology to better care for their patients,” Bauer said. “They’ve found that telehealth gives them more time and can expand their reach in a time when the health care industry is facing a nursing shortage.”