DEERFIELD, Ill. – Walgreens has launched Find Care Now, a digital platform and marketplace to connect the company’s mobile and online visitors to health care services at its stores and to a growing selection of recognized providers in the community.
“People expect accessible quality care that fits their busy lives, and this is another way in which we’re continually evolving our business to bring health care services closer to our patients,” said Richard Ashworth, president of operations at Walgreens, in a statement. “Find Care Now is part of a series of innovations to offer a true omnichannel experience for Walgreens customers, as we work with others in the health care community to improve access to affordable health care services in the communities we serve.”
The company is working closely with a current list of 17 participating providers as part of the effort.
Find Care Now helps customers navigate and search for local and digital health care services, with offerings in telehealth, neighborhood health care clinics, urgent care, lab testing and physician second opinions. The platform also helps connect users to physicians or nurse practitioners at urgent care centers co-located at Walgreens drugstores, or at Walgreens stores that offer Healthcare Clinic or other provider retail clinic services. Other specialist offerings include behavioral health therapists, optometrists, dermatologists, hearing care professionals and diagnostic lab services in certain markets.
“Through market research, our customers showed they would welcome Walgreens as an online source of information about health care solutions and telemedicine,” said Giovanni Monti, vice president and director of health care innovation, Walgreens Boots Alliance, Inc., in a statement “By combining digital assets with our strong local footprint, Walgreens offers a unique and convenient model for patients to find care built around their needs. In addition, we have a growing number of provider health care collaborations and a product development roadmap that will soon add more valuable features to Find Care Now.”