INDIANAPOLIS & MOUNTAIN VIEW, Calif. & BOSTON – Anthem, Samsung and American Well have announced a telehealth collaboration for people with an Anthem-affiliated health plan and who have the updated Samsung Health app on a Samsung Galaxy device to access LiveHealth Online within Samsung Health.
“Anthem’s partnership with Samsung and American Well is one way we are investing in innovation and digital capabilities that will advance access to health care for consumers across the country,” said Peter Haytaian, executive vice president and president, commercial and specialty business division, Anthem, in a statement.
The telehealth service in Samsung Health connects consumers with U.S. based, board-certified health care providers for a variety of non-emergency medical care 24 hours a day, seven days a week.
“The health care needs of consumers are incredibly dynamic, and technology will continue to be the gateway to enable consumers broader choice of care to improve their health and wellbeing,” Haytaian said.
LiveHealth Online, which is powered by American Well’s technology, gives consumers the ability to “Ask an Expert,” and consult a care provider through video chat. During the visit, the care provider can provide a diagnosis and submit a prescription. Consumers also have access to additional services offered exclusively on the Samsung Health app like fitness training, maternity advice, sleep tracking and other health-related offerings.
“Our goal with Samsung Health’s ‘Experts’ service is to provide users with ubiquitous access to leading health care providers and insurers quickly and cost effectively, right from the palm of their hands,” said Nana Murugesan, vice president and general manager, services and new business at Samsung Electronics America, in a statement.